Last updated: 14 September 2026
TotalAudits is a trading name of Nomad Optimise Ltd, a company registered in England and Wales.
Registered office: St James' Hall, Mill Road, Lancing, West Sussex, BN15 0PT Company number: 15235771 Email: chandler@totalaudits.io
In these terms, "we", "us" and "our" mean Nomad Optimise Ltd trading as TotalAudits. "You" and "your" mean the business subscribing to our services.
By subscribing to our services or using totalaudits.io, you agree to these terms. Please read them before you subscribe.
These services are provided to businesses only. By subscribing, you confirm you are acting in the course of a business, trade, craft or profession, and not as a consumer. We do not sell to consumers.
We provide subscription-based website audits. What each subscription tier includes is set out on totalaudits.io, and those descriptions form part of these terms.
The specific scope of your subscription is confirmed in your order confirmation. Where there is any inconsistency between the website and your order confirmation, your order confirmation takes precedence.
You must give accurate information when you subscribe and keep it up to date. You are responsible for keeping your account credentials secure and for anything done through your account.
To deliver an audit, we need you to:
If you do not, we may not be able to deliver the audit, and we are not responsible for delays caused this way.
You confirm that you own the website you ask us to audit, or that you have permission from the owner to commission an audit of it. You are responsible for any claim arising from our auditing a site you did not have the right to submit.
Prices are as shown on totalaudits.io at the time you subscribe, and are exclusive of VAT unless stated otherwise.
Your subscription runs for the period stated at checkout and renews automatically for successive periods of the same length unless cancelled.
Payment is by Direct Debit, taken in advance at the start of each period and processed through Stripe. By subscribing you authorise us to collect payment by Direct Debit for each period until you cancel.
If a payment fails or is not made, your service stops immediately. The outstanding amount remains due and payable, and we may take steps to recover it. We may reinstate your service once payment is received, at our discretion.
We may change our prices. Where we do, we will give you at least 30 days' notice before the change takes effect on your subscription, and you may cancel before renewal if you do not accept the new price.
To cancel, email us at chandler@totalaudits.io. Cancellation is by email only. Requests made by any other route may not be actioned.
Cancellation takes effect at the end of your current billing period. You keep access until then. We do not refund the remainder of a period you have already paid for — see our Refund Policy.
Please allow reasonable time for us to process your cancellation before your next payment date.
We own all intellectual property in our audit methodology, tools, systems, templates, processes and software, including anything we develop while delivering your audit. Nothing in these terms transfers any of that to you.
Once you have paid for it, you may use the audit report we deliver for your own internal business purposes, and you may share it with your own staff and contractors working on your website. You may not resell it, republish it, or present it as your own work to third parties.
You keep ownership of your website, your content and your data. You grant us permission to access and analyse them for the purpose of delivering your audit.
We treat information about your business and website as confidential and will not disclose it except as needed to deliver the service, or where required by law.
We may refer to you as a client and describe the work in general terms for marketing purposes. We will not disclose confidential commercial details or specific performance figures without your agreement.
Our audits are professional recommendations based on data available at the time. Search engines change their algorithms continually and we do not control them.
We do not guarantee any particular ranking, traffic level, conversion rate or commercial outcome. Results depend on factors outside our control, including whether and how you implement our recommendations, what your competitors do, and how search engines behave.
We provide the audit. Implementation is yours unless separately agreed in writing.
We aim to keep totalaudits.io available but do not guarantee uninterrupted access. We may suspend the site for maintenance, updates or reasons outside our control.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law.
Subject to that:
Either of us may end the agreement by cancelling in line with clause 6.
We may suspend or terminate your subscription immediately if you breach these terms materially, if you fail to pay, or if you use our services unlawfully. Where we terminate for your breach, no refund is due and any outstanding fees remain payable.
On termination, we will delete data we accessed from your analytics accounts, and we will retain records as set out in our Privacy Policy.
We may change these terms. Where changes are material, we will give you at least 30 days' notice by email, and the changes will apply from your next renewal. Continuing to use the service after that constitutes acceptance.
If any provision of these terms is found unenforceable, the rest remain in force.
Failing to enforce a right does not waive it.
These terms are the entire agreement between us in relation to our services, and replace any earlier agreement or understanding.
Neither of us is liable for failure to perform caused by events outside our reasonable control.
You may not transfer your rights under these terms without our written consent. We may transfer ours to a company that acquires our business.
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
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